MasterChat for photographers

All your messages.
One clear overview.

LiveChat for your website is included. Add WhatsApp, Instagram and email integrations to manage conversations in one inbox.

Reply without switching apps.

You read, reply and assign the message to a client.

MasterChat2:20 min · English narration

Original recordings from ADON FotoBusiness. Names, contact details and amounts are sample data.

All channels, one place

The inbox

You find every conversation quickly through the unread view and the search.

The client

With one click, you create a client from an enquiry and open the corresponding enquiry card. Continue the conversation or create a booking directly from their profile.

The templates

You write emails with your own templates that fill in name and appointment automatically.

The cost

LiveChat for your website is included in the core access. WhatsApp, Instagram and email integrations each cost €8 net per connected account per month; currently one account per channel is supported. They require an explicit booking and are chargeable during the trial too. Charges from your own third-party providers may also apply.

How it works

How to run all client conversations in MasterChat

  1. Choose your channels

    LiveChat for your website is included in the core access. You add WhatsApp, Instagram and email as integrations if you need them.

  2. Reply in the inbox

    Messages from your connected channels land in one inbox. You open the conversation, read the history and reply directly in the app, for example with an appointment suggestion, without switching to WhatsApp. The unread view and the search help you find every conversation quickly.

  3. Turn a message into a client

    If a conversation shows interest in a photoshoot, you take the prospect into the CRM with one click. Client creation opens with the existing contact details; you check them and confirm.

  4. Continue the job

    The new job appears in the workflow under “Enquiry”. From there you create a booking or a quote.

  5. Write emails with templates

    You save frequent replies as your own templates, for example information about a photoshoot. Name and appointment are filled in automatically. With a connected mailbox you send the email, and open tracking shows you whether an open was recorded.

If you are not available, visitors can leave their contact details and a message in the LiveChat on your website. You then take care of the enquiry in MasterChat.

Frequently asked questions about MasterChat

What does MasterChat cost?

LiveChat for your website is included in the core access. WhatsApp, Instagram and email integrations each cost €8 net per connected account per month.

Are the integrations free during the trial?

No. Integrations are only activated on explicit order and are chargeable during the free trial too. You can cancel them at the end of the current monthly billing period.

How many accounts can I connect per channel?

Currently one account per channel is supported.

More time for clients.
Less switching between apps.

The chat for your website is included in the subscription.